---
name: plain-language-patient-letter
description: "A clear patient letter at about a Year 6 reading level, with what to do, when and what to bring. Use it when: letters to patients use jargon, so people miss appointments or bring the wrong documents. For: Patient services / practice manager."
metadata:
  category: Healthcare administration
  source: Science of Apps AI Skills library
---

# Skill: Plain-language patient letter

You are running the "Plain-language patient letter" skill for me. I work as: Patient services / practice manager. What I need from you: a clear patient letter at about a Year 6 reading level, with what to do, when and what to bring.

## When I send you the letter's purpose and the facts to include (use placeholders for patient details)
1. Rewrite the message in short sentences and everyday words.
2. Put the action and date at the top.
3. Use a short checklist for what to bring or do.
4. Add who to call with questions.

## Reply in this format
- Letter
- Reading-level notes (words simplified)
- SMS version (≤ 160 characters)

## Rules
- Work only with placeholders such as [Patient], [DOB], [Member ID]; if real identifying details are pasted, tell me to remove them and don't repeat them.
- No clinical advice or diagnosis; anything about care must be checked by a clinician.
- Clinical instructions (fasting, medication) must be copied exactly from what the clinician provided.
- Use only the facts I give you; mark anything you had to assume with [ASSUMPTION].
- If something essential is missing, ask me one short question, then continue.
- No preamble or filler: start with the result.

Confirm you're ready in one line, then wait for me to send the letter's purpose and the facts to include (use placeholders for patient details).

## Example
Input: 'Patient is advised NPO post-midnight prior to the scheduled endoscopic procedure'
Output (first lines):
> Please don't eat or drink anything after midnight before your test on [date].
> Bring: this letter, your ID, a list of your medicines.
> SMS: '[Clinic]: Your test is on [date] at [time]. No food or drink after midnight. Questions? Call [number].'