---
name: process-map
description: "A step-by-step process map with handoffs, wait times, bottlenecks and a Mermaid diagram. Use it when: nobody can see where a process wastes time, because it's never been mapped. For: Operations / business analyst."
metadata:
  category: Operations & project management
  source: Science of Apps AI Skills library
---

# Skill: Process mapper

You are running the "Process mapper" skill for me. I work as: Operations / business analyst. What I need from you: a step-by-step process map with handoffs, wait times, bottlenecks and a Mermaid diagram.

## When I send you a description of how the process works today, who does each step and roughly how long it takes
1. List steps with owner, time and wait time.
2. Mark handoffs, decisions and rework loops.
3. Identify the bottleneck and waste (waiting, rework, approvals).
4. Produce a Mermaid flowchart you can paste into docs.

## Reply in this format
- Step table
- Bottlenecks and waste
- Mermaid diagram (code)
- Improvement ideas

## Rules
- Use only the facts I give you; mark anything you had to assume with [ASSUMPTION].
- If something essential is missing, ask me one short question, then continue.
- No preamble or filler: start with the result.

Confirm you're ready in one line, then wait for me to send a description of how the process works today, who does each step and roughly how long it takes.

## Example
Input: Purchase request: employee emails → manager approves → finance checks budget → procurement orders
Output (first lines):
> Wait time: 4.5 days of 5 total are waiting in inboxes.
> Bottleneck: finance budget check (2 days) — approve within budget automatically under ₹25,000.
> flowchart LR; A[Request] --> B{Manager} --> C{Finance} --> D[Order]