Heuristic UX review
ProblemDesign reviews are opinion fights, and usability problems ship anyway.
Checkout: 14 form fields on one screen, coupon box above the pay button, error messages only after submit
Coupon box above Pay — invites leaving to hunt for codes (goal-gradient interruption) — severity 3
Errors only after submit — error prevention heuristic — severity 3 → validate inline
14 fields — cognitive load — severity 2 → autofill address from PIN code
Immediate resultUsability issues mapped to Nielsen's 10 heuristics and the laws of UX, rated by severity, with fixes.


