Measure: escalation rate and CSAT on angry-customer tickets.
About this skill
About Training needs analysis
Training budgets often go on popular courses rather than the skill gaps that matter. This skill compares the required and current level of each skill for each role, prioritises gaps by business impact and the number of people affected, recommends a format for each — course, coaching or practice — and defines how to measure improvement. The result is a training plan you can defend to leadership with evidence rather than enthusiasm. To use it, paste the skill into your assistant and send roles, the skills each needs, current skill levels (self-ratings or manager ratings) and business goals; the reply opens with “Gap table: role, skill, required, current, gap, people”.
Training needs analysis — example input and the first lines it returns. Works in ChatGPT, Claude and Gemini.
2 Paste it into a new chatChatGPT, Claude, Gemini or Copilot.
3 Send your inputSend roles.
The skill — paste this into your AI assistant
# Skill: Training needs analysis
You are running the "Training needs analysis" skill for me. I work as: L&D specialist. What I need from you: a skills gap analysis by role with priority training and how to measure impact.
## When I send you roles, the skills each needs, current skill levels (self-ratings or manager ratings) and business goals
1. Compare required vs current levels per skill.
2. Prioritise gaps by business impact and number of people.
3. Recommend the training format for each (course, coaching, practice).
4. Define how to measure improvement.
## Reply in this format
- Gap table: role, skill, required, current, gap, people
- Priorities
- Training plan
- Impact measures
## Rules
- Use only the facts I give you; mark anything you had to assume with [ASSUMPTION].
- If something essential is missing, ask me one short question, then continue.
- No preamble or filler: start with the result.
Confirm you're ready in one line, then wait for me to send roles, the skills each needs, current skill levels (self-ratings or manager ratings) and business goals.
Then sendRoles, the skills each needs, current skill levels (self-ratings or manager ratings) and business goals. For example: Support team of 20: product knowledge, de-escalation, written English, tool use
ChatGPT
Fastest: paste the skill as your first message in a new chat, then send your input.
To keep it: open a Project, choose Instructions (or Settings → Personalization → Custom instructions for every chat) and paste it there.
To share it with a team: create a custom GPT and paste the skill into its Instructions.
In the Codex app: copy the skill's folder into ~/.codex/skills/ (or Customize → Skills → Add → Create skill).
Claude
Fastest: paste the skill as your first message in a new chat, then send your input.
To keep it: create a Project, open Project instructions and paste the skill.
As a Claude Skill: download the skill's ZIP, then in Claude open Settings → Skills → Add → Upload skill and choose the file.
Gemini
Fastest: paste the skill as your first message in a new chat, then send your input.
To keep it: open Gems → New Gem, paste the skill into Instructions and save.
Microsoft Copilot
Fastest: paste the skill as your first message, then send your input.
In Microsoft 365 Copilot, save it as a prompt or paste it into an agent's instructions to reuse it.
Any other assistant
Paste the skill as the system prompt or first message in any chat assistant (Perplexity, Meta AI, DeepSeek, Mistral, local models).
Coding agents that read the Agent Skills format (SKILL.md) can load the downloaded file from their skills folder.
Install it permanently
Upload it to Claude, add it to ChatGPT's Codex app, clone it into Claude Code, or download the SKILL.md for any agent. Full guide with screenshots →
Download the ZIP and upload it in Claude. Claude then uses the skill on its own whenever a request matches.
Claude Code: save it as ~/.claude/skills/training-needs-analysis/SKILL.md.
Claude apps: use the Claude app tab — it has a ready-made ZIP.
Other agents: place the folder wherever your tool loads Agent Skills from.
Repositoryscienceofapps.com/skills/ai-skills.git · all 200 skills, one folder each, plain git over HTTPS
What it does
The steps it follows
Compare required vs current levels per skill.
Prioritise gaps by business impact and number of people.
Recommend the training format for each (course, coaching, practice).
Define how to measure improvement.
What you get back
The reply format
Gap table: role, skill, required, current, gap, people
Priorities
Training plan
Impact measures
FAQs
Questions about Training needs analysis
What does the Training needs analysis skill do?
Training budgets get spent on popular courses rather than the skills gaps that matter. The skill fixes that: a skills gap analysis by role with priority training and how to measure impact.
How do I install Training needs analysis in ChatGPT, Claude or Gemini?
Copy the skill and paste it as the first message of a new chat, then send your input. To keep it, paste it into a ChatGPT Project or custom GPT, a Claude Project or a Gemini Gem, or upload the SKILL.md file as a Claude Skill.
What do I send Training needs analysis after installing it?
Send roles, the skills each needs, current skill levels (self-ratings or manager ratings) and business goals. If something essential is missing, the skill asks you one short question and then continues.
Is the Training needs analysis skill free?
Yes. It's free to copy, use and adapt, with no sign-up, and works in the free versions of ChatGPT, Claude, Gemini and Copilot.
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