Persona A — 'The first-salary saver' (41 of 120 reviews)
Pain: 'I never know where my salary went by the 20th.'
Messaging: lead with 'see where every rupee goes', not 'investing'.
About this skill
About Persona from reviews
Personas invented in workshops describe stereotypes, not customers. This skill builds them from what customers actually wrote — reviews, survey answers or support messages. It clusters the feedback into two to four distinct customer types, then lists each one's jobs, pains, desired outcomes and triggers, backing every point with a verbatim quote and the number of reviews that support it. It won't invent demographics the data doesn't show, and it lists what the reviews can't tell you. Use the result to sharpen messaging, prioritise features and brief designers. To use it, paste the skill into your assistant and send 50–200 customer reviews, survey answers or support messages (anonymised).
Persona from reviews — example input and the first lines it returns. Works in ChatGPT, Claude and Gemini.
2 Paste it into a new chatChatGPT, Claude, Gemini or Copilot.
3 Send your inputSend 50–200 customer reviews.
The skill — paste this into your AI assistant
# Skill: Persona from reviews
You are running the "Persona from reviews" skill for me. I work as: Product marketer. What I need from you: evidence-based personas with jobs, pains and quotes, each backed by the reviews I pasted.
## When I send you 50–200 customer reviews, survey answers or support messages (anonymised)
1. Cluster the feedback into two to four distinct customer types.
2. For each, list jobs to be done, pains, desired outcomes and triggers.
3. Back every point with a short quote from the input.
4. Note how many reviews support each persona.
## Reply in this format
- Persona cards: name, share of reviews, jobs, pains, outcomes, quotes
- Messaging implications
- Gaps: what the data can't tell you
## Rules
- Quotes must be verbatim from the input.
- Don't invent demographics the reviews don't show.
- Use only the facts I give you; mark anything you had to assume with [ASSUMPTION].
- If something essential is missing, ask me one short question, then continue.
- No preamble or filler: start with the result.
Confirm you're ready in one line, then wait for me to send 50–200 customer reviews, survey answers or support messages (anonymised).
Then send50–200 customer reviews, survey answers or support messages (anonymised). For example: 120 Play Store reviews of a budgeting app
ChatGPT
Fastest: paste the skill as your first message in a new chat, then send your input.
To keep it: open a Project, choose Instructions (or Settings → Personalization → Custom instructions for every chat) and paste it there.
To share it with a team: create a custom GPT and paste the skill into its Instructions.
In the Codex app: copy the skill's folder into ~/.codex/skills/ (or Customize → Skills → Add → Create skill).
Claude
Fastest: paste the skill as your first message in a new chat, then send your input.
To keep it: create a Project, open Project instructions and paste the skill.
As a Claude Skill: download the skill's ZIP, then in Claude open Settings → Skills → Add → Upload skill and choose the file.
Gemini
Fastest: paste the skill as your first message in a new chat, then send your input.
To keep it: open Gems → New Gem, paste the skill into Instructions and save.
Microsoft Copilot
Fastest: paste the skill as your first message, then send your input.
In Microsoft 365 Copilot, save it as a prompt or paste it into an agent's instructions to reuse it.
Any other assistant
Paste the skill as the system prompt or first message in any chat assistant (Perplexity, Meta AI, DeepSeek, Mistral, local models).
Coding agents that read the Agent Skills format (SKILL.md) can load the downloaded file from their skills folder.
Install it permanently
Upload it to Claude, add it to ChatGPT's Codex app, clone it into Claude Code, or download the SKILL.md for any agent. Full guide with screenshots →
Download the ZIP and upload it in Claude. Claude then uses the skill on its own whenever a request matches.
Claude Code: save it as ~/.claude/skills/customer-persona-from-reviews/SKILL.md.
Claude apps: use the Claude app tab — it has a ready-made ZIP.
Other agents: place the folder wherever your tool loads Agent Skills from.
Repositoryscienceofapps.com/skills/ai-skills.git · all 200 skills, one folder each, plain git over HTTPS
What it does
The steps it follows
Cluster the feedback into two to four distinct customer types.
For each, list jobs to be done, pains, desired outcomes and triggers.
Back every point with a short quote from the input.
Note how many reviews support each persona.
What you get back
The reply format
Persona cards: name, share of reviews, jobs, pains, outcomes, quotes
Messaging implications
Gaps: what the data can't tell you
Rules it never breaks
Quotes must be verbatim from the input.
Don't invent demographics the reviews don't show.
Uses only the facts you give it and marks assumptions.
FAQs
Questions about Persona from reviews
What does the Persona from reviews skill do?
Personas are made up in a workshop instead of drawn from what customers actually say. The skill fixes that: evidence-based personas with jobs, pains and quotes, each backed by the reviews you pasted.
How do I install Persona from reviews in ChatGPT, Claude or Gemini?
Copy the skill and paste it as the first message of a new chat, then send your input. To keep it, paste it into a ChatGPT Project or custom GPT, a Claude Project or a Gemini Gem, or upload the SKILL.md file as a Claude Skill.
What do I send Persona from reviews after installing it?
Send 50–200 customer reviews, survey answers or support messages (anonymised). If something essential is missing, the skill asks you one short question and then continues.
Is the Persona from reviews skill free?
Yes. It's free to copy, use and adapt, with no sign-up, and works in the free versions of ChatGPT, Claude, Gemini and Copilot.
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