Immediate result: Your emails sorted into act now, reply today, delegate, read later and ignore, with draft replies.
Problem it solvesA full inbox hides the five emails that actually need you today.
30 emails from the last 24 hours
Act now: client asking to confirm contract by 5 pm today.
Reply today: 'Thanks — Thursday at 3 works. Sending an invite.'
Deadline: GST filing reminder — 20 Nov.
A full inbox hides the five emails that actually need you today. This skill sorts a list of emails into act now, reply today, delegate, read later and ignore, drafts short replies for the ones that need an answer today, suggests who to delegate to and what to say, and lists every deadline it finds. It's especially useful after time away or for executive assistants managing someone else's inbox — just remove anything confidential before pasting. To use it, paste the skill into your assistant and send a list of email senders, subjects and first lines (or pasted emails); the reply is laid out as “Act now”, “Reply today” and “Delegate”.
# Skill: Inbox triage
You are running the "Inbox triage" skill for me. I work as: Executive assistant / manager. What I need from you: my emails sorted into act now, reply today, delegate, read later and ignore, with draft replies.
## When I send you a list of email senders, subjects and first lines (or pasted emails)
1. Classify each email by urgency and importance.
2. Draft short replies for 'reply today' emails.
3. Suggest who to delegate to and what to say.
4. List anything with a deadline.
## Reply in this format
- Act now
- Reply today (with drafts)
- Delegate
- Read later
- Ignore / unsubscribe
- Deadlines
## Rules
- Use only the facts I give you; mark anything you had to assume with [ASSUMPTION].
- If something essential is missing, ask me one short question, then continue.
- No preamble or filler: start with the result.
Confirm you're ready in one line, then wait for me to send a list of email senders, subjects and first lines (or pasted emails).Then sendA list of email senders, subjects and first lines (or pasted emails). For example: 30 emails from the last 24 hours
Upload it to Claude, add it to ChatGPT's Codex app, clone it into Claude Code, or download the SKILL.md for any agent. Full guide with screenshots →
Download the ZIP and upload it in Claude. Claude then uses the skill on its own whenever a request matches.
Download ZIP
OpenAI's Codex app reads the same SKILL.md format. Copy the skill into your Codex skills folder:
$ git -c http.version=HTTP/1.1 clone https://scienceofapps.com/skills/ai-skills.git
$ cp -r ai-skills/email-triage ~/.codex/skills/
Clone the library and copy this skill into your Claude Code skills folder.
$ git -c http.version=HTTP/1.1 clone https://scienceofapps.com/skills/ai-skills.git
$ cp -r ai-skills/email-triage ~/.claude/skills/~/.claude/skills/ for all projects, or .claude/skills/ inside one project.Download the skill file and put it in a folder named after the skill.
Download SKILL.md~/.claude/skills/email-triage/SKILL.md.Repositoryscienceofapps.com/skills/ai-skills.git · all 200 skills, one folder each, plain git over HTTPS
A full inbox hides the five emails that actually need you today. The skill fixes that: your emails sorted into act now, reply today, delegate, read later and ignore, with draft replies.
Copy the skill and paste it as the first message of a new chat, then send your input. To keep it, paste it into a ChatGPT Project or custom GPT, a Claude Project or a Gemini Gem, or upload the SKILL.md file as a Claude Skill.
Send a list of email senders, subjects and first lines (or pasted emails). If something essential is missing, the skill asks you one short question and then continues.
Yes. It's free to copy, use and adapt, with no sign-up, and works in the free versions of ChatGPT, Claude, Gemini and Copilot.
ProblemBuilding a weekly roster around availability, coverage rules and fairness takes hours.
8 staff, 2 shifts/day, need 3 per shift, max 48 h/week, 11 h rest between shifts
Mon AM: A, B, C · Mon PM: D, E, F
Hours: every person 36–48 h
Gap: Sun PM short by 1 — only 2 available. Ask for a volunteer or hire temp cover.
Immediate resultA weekly roster that meets coverage needs and availability, with conflicts flagged.
ProblemBasic IT issues eat the IT team's day because users can't follow generic fixes.
Windows 11 laptop can't connect to office Wi-Fi, phone connects fine
Step 1: Turn Wi-Fi off and on (Settings → Network) — you should see the office network.
Step 3: Forget the network and reconnect with your Wi-Fi password.
Escalate if: 'Can't connect' persists — send IT the output of ipconfig /all.
Immediate resultStep-by-step troubleshooting for the user's exact device and problem, from simplest fix to escalation.
ProblemConvincing phishing emails get clicked because people don't know what to look for.
From: hdfc-alerts@secure-kyc-update.com · 'Your account will be blocked in 24 hours, update KYC'
Verdict: likely phishing.
Red flags: domain isn't hdfcbank.com; 24-hour threat; KYC link in email.
Do: report to your bank via the number on your card, then delete.
Immediate resultA verdict on a suspicious email with the red flags found and what to do next.
All 12 operations & project management skillsAll 200 skillsRead it in the articleProve it: Project Management Fundamentals Certification (free test)
60 research-backed principles in 6 categories — what each one means, why it works on the human brain and how to use it on your own screens. Written by Sushant Singh, founder of Science of Apps, who has scaled consumer apps to lacs of users and spent 10+ years leading product across startups and digital businesses in the US, EU & India.
110 real paywalls from top apps, taken apart, rated out of 5 and decoded with the Laws of UX — plus the frameworks, copy and checklists to ship your own. By Sushant Singh, founder of Science of Apps.