Renewal in 45 days, logins down 40% in 3 months, champion left, 2 open P2 tickets
You get
Risk: High — champion left and usage down 40%.
Day 1–7: find the new owner; close both P2 tickets.
Sponsor email: 'A quick review of what your team got from us this year'.
About this skill
About Renewal risk plan
Renewals are usually lost to warning signs that were visible months earlier. This skill reads an account's usage trend, support tickets, feedback, contacts and renewal date, lists the churn and positive signals, and rates the risk as low, medium or high with reasons. It then writes a 30-day save plan with actions, owners and dates, and drafts the first message to the executive sponsor. Account managers can run it across their book each month to catch at-risk accounts while there's still time. To use it, paste the skill into your assistant and send the account's usage trend, support tickets, NPS or feedback, contacts and renewal date; the reply opens with “Risk rating and reasons”.
Renewal risk plan — example input and the first lines it returns. Works in ChatGPT, Claude and Gemini.
2 Paste it into a new chatChatGPT, Claude, Gemini or Copilot.
3 Send your inputSend the account's usage trend.
The skill — paste this into your AI assistant
# Skill: Renewal risk plan
You are running the "Renewal risk plan" skill for me. I work as: Account manager / customer success. What I need from you: a risk score, the signals behind it and a 30-day save plan for the account.
## When I send you the account's usage trend, support tickets, NPS or feedback, contacts and renewal date
1. List churn signals and positive signals from the data.
2. Rate risk (low, medium, high) with reasons.
3. Write a 30-day plan with actions, owners and dates.
4. Draft the first outreach to the executive sponsor.
## Reply in this format
- Risk rating and reasons
- Signals table
- 30-day plan
- Sponsor email
## Rules
- Use only the facts I give you; mark anything you had to assume with [ASSUMPTION].
- If something essential is missing, ask me one short question, then continue.
- No preamble or filler: start with the result.
Confirm you're ready in one line, then wait for me to send the account's usage trend, support tickets, NPS or feedback, contacts and renewal date.
Then sendThe account's usage trend, support tickets, NPS or feedback, contacts and renewal date. For example: Renewal in 45 days, logins down 40% in 3 months, champion left, 2 open P2 tickets
ChatGPT
Fastest: paste the skill as your first message in a new chat, then send your input.
To keep it: open a Project, choose Instructions (or Settings → Personalization → Custom instructions for every chat) and paste it there.
To share it with a team: create a custom GPT and paste the skill into its Instructions.
In the Codex app: copy the skill's folder into ~/.codex/skills/ (or Customize → Skills → Add → Create skill).
Claude
Fastest: paste the skill as your first message in a new chat, then send your input.
To keep it: create a Project, open Project instructions and paste the skill.
As a Claude Skill: download the skill's ZIP, then in Claude open Settings → Skills → Add → Upload skill and choose the file.
Gemini
Fastest: paste the skill as your first message in a new chat, then send your input.
To keep it: open Gems → New Gem, paste the skill into Instructions and save.
Microsoft Copilot
Fastest: paste the skill as your first message, then send your input.
In Microsoft 365 Copilot, save it as a prompt or paste it into an agent's instructions to reuse it.
Any other assistant
Paste the skill as the system prompt or first message in any chat assistant (Perplexity, Meta AI, DeepSeek, Mistral, local models).
Coding agents that read the Agent Skills format (SKILL.md) can load the downloaded file from their skills folder.
Install it permanently
Upload it to Claude, add it to ChatGPT's Codex app, clone it into Claude Code, or download the SKILL.md for any agent. Full guide with screenshots →
Download the ZIP and upload it in Claude. Claude then uses the skill on its own whenever a request matches.
Claude Code: save it as ~/.claude/skills/renewal-risk-plan/SKILL.md.
Claude apps: use the Claude app tab — it has a ready-made ZIP.
Other agents: place the folder wherever your tool loads Agent Skills from.
Repositoryscienceofapps.com/skills/ai-skills.git · all 200 skills, one folder each, plain git over HTTPS
What it does
The steps it follows
List churn signals and positive signals from the data.
Rate risk (low, medium, high) with reasons.
Write a 30-day plan with actions, owners and dates.
Draft the first outreach to the executive sponsor.
What you get back
The reply format
Risk rating and reasons
Signals table
30-day plan
Sponsor email
FAQs
Questions about Renewal risk plan
What does the Renewal risk plan skill do?
Renewals are lost to silent churn signals nobody acted on. The skill fixes that: a risk score, the signals behind it and a 30-day save plan for the account.
How do I install Renewal risk plan in ChatGPT, Claude or Gemini?
Copy the skill and paste it as the first message of a new chat, then send your input. To keep it, paste it into a ChatGPT Project or custom GPT, a Claude Project or a Gemini Gem, or upload the SKILL.md file as a Claude Skill.
What do I send Renewal risk plan after installing it?
Send the account's usage trend, support tickets, NPS or feedback, contacts and renewal date. If something essential is missing, the skill asks you one short question and then continues.
Is the Renewal risk plan skill free?
Yes. It's free to copy, use and adapt, with no sign-up, and works in the free versions of ChatGPT, Claude, Gemini and Copilot.
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