App marketing & ASO · Guide

How to get more app reviews
and ratings, legitimately

Ask satisfied users at a moment of success using the official prompts — Apple's StoreKit review request, shown at most three times a year, and Google Play's In-App Review API — not custom pop-ups or rewards. Reply to reviews, fix what they raise and tell users when you have. Never buy reviews, incentivise ratings or show the prompt only to happy users.

By , FounderUpdated 3 min read

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Quick answer: How do I get more ratings and reviews for my app?

  1. Ask at a high point — after a success, not on launch or mid-task.
  2. Use official prompts — StoreKit on iOS, In-App Review API on Android.
  3. Respect limits — Apple shows the prompt at most three times in 365 days.
  4. Reply and fix — responses can turn critics into fans.
  5. Never incentivise or fake — it breaks store policy.

Key takeaways

  • Timing matters more than wording: ask after a user feels the value.
  • Official prompts let users rate without leaving the app, which raises response.
  • Your average rating affects both store visibility and conversion.
  • Replies are public — they speak to future users as much as the reviewer.
  • A sudden drop in rating is a bug report; investigate fast.

Ratings are the most visible number on your store page. They shape whether a visitor installs and how stores rank you. Yet most apps ask for reviews at the worst possible moment — on the third launch, mid-task, with a pop-up that blocks the screen. The legitimate way to more and better reviews is simpler: ask happy users at a happy moment, using the stores' own tools, and listen to what the reviews say.

How do I get more ratings and reviews for my app? At a glance: Ask at a high point; Use official prompts; Respect limits; Reply and fix; Never incentivise or fake.
At a glance: How do I get more ratings and reviews for my app?

Ask at the peak

People judge experiences largely by their peak and their end — the peak–end rule. Ask right after a high point:

Ask at the peak: Good moments; Bad moments.
Ask at the peak

Good moments

A completed workout, a delivered order, a finished lesson streak, a successful payment, a saved hour.

Bad moments

First launch, mid-task, after an error, right after a paywall.

Use the official prompts

Official in-app review prompts
iOSAndroid
APIStoreKit review request1Google Play In-App Review API2
User experienceRate in-app without leavingRate and review in-app without leaving
LimitsShown at most three times in 365 days; the system decides each timeQuota applies; the prompt may not appear on every call
Don'tTrigger it from a button users expect to always workShow custom "Rate us" screens before it

What not to do

Reply to reviews

Diagram of 4 steps for reply to reviews: 1. Reply within days; 2. Acknowledge; 3. Explain; 4. Follow up.
Reply to reviews
  1. Reply within days, especially to negative reviews.
  2. Acknowledge the problem without defensiveness.
  3. Explain the fix, a workaround or how to reach support.
  4. Follow up when the fix ships — many users update their rating.

Turn reviews into a roadmap

Checklist: Turn reviews into a roadmap — Tag every review by theme: bug, performance, feature request, pricing, praise; Track themes weekly and share them with the product team; Watch for sudden rating drops after releases; Quote praise (with permission) in your screenshots and marketing.
Turn reviews into a roadmap
  • Tag every review by theme: bug, performance, feature request, pricing, praise
  • Track themes weekly and share them with the product team
  • Watch for sudden rating drops after releases — they're bug reports
  • Quote praise (with permission) in your screenshots and marketing

Ratings feed your ranking — see how to rank on Google Play.

Key terms, defined

StoreKit review request — Apple's official in-app rating prompt. In-App Review API — Google Play's equivalent. Review gating — showing the store prompt only to users likely to rate positively. Peak–end rule — people judge experiences by their peak and end moments.

Frequently asked questions

How often can I ask for an App Store review?

Apple's system shows the StoreKit ratings prompt a maximum of three times within a 365-day period, and decides whether to display it each time you request it. Call it at natural moments, not on a timer.

What is the Google Play In-App Review API?

An official API that lets users rate and review your app on Google Play without leaving it. Google applies a quota, so the prompt may not appear every time you call it, and you shouldn't show it on a button users expect to always work.

Can I offer rewards for reviews?

No. Both Apple and Google prohibit incentivising ratings or reviews, and manipulating them can lead to removal of reviews or your app.

Can I ask only happy users to review?

Pre-screening users so only those likely to give positive ratings see the store prompt ('review gating') is discouraged and can violate store policies. Ask broadly at good moments, and give everyone a way to send feedback.

Should I reply to negative reviews?

Yes. Reply politely, acknowledge the problem, explain the fix or next step, and follow up when it's resolved. Many users update their rating after a good response.

How do reviews affect app ranking?

Ratings and reviews are quality signals that influence store visibility and strongly affect conversion — users choose apps with higher ratings and recent positive reviews.

Sources

  1. Apple Developer Documentation — Requesting App Store reviews
  2. Android Developers — Google Play In-App Reviews API
  3. Apple Developer — App Store Review Guidelines
  4. Google Play — Developer Policy Center
  5. Checked October 23, 2026. Figures that change — fees, salaries, prices — are reviewed every six months; if something is out of date, tell us.
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