Decision-making

Anchoring Effect

Also known as Anchoring bias

The first number or piece of information people see becomes a reference point that strongly influences how they judge everything after it.

Core · User Behaviour & Decision System1 research source
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A first number drops like an anchor and pulls later estimates toward it — an illustration of Anchoring Effect.

See it in action

The same screen without and with Anchoring Effect. Watch both sides play out, then compare the outcome.

Price shown on its ownPro plan₹999per monthFeelsexpensive

With nothing to compare against, ₹999 is judged against “zero” and feels steep.

A reference point firstPro planAgency audit₹40,000one-offPro₹999per monthFeelsfair

Seen after a relevant, honest reference, the same ₹999 is judged as good value.

What to watch: the first number on screen becomes the yardstick for the next one.

Do

Lead with a truthful, relevant reference — the cost of the alternative, the full plan, the time saved.

Don’t

Invent inflated “was” prices or fake anchors; it's deceptive and erodes trust.

Key takeaways

  • The first price or option shown frames how the rest are perceived.
  • Order plans and options deliberately.
  • Anchors work even when people know they're arbitrary — use them honestly.

Quick facts

Also known as
Anchoring bias
Described by
Amos Tversky & Daniel Kahneman
Year
1974
Category
Decision-making

Anchoring Effect explained

The anchoring effect is the tendency to rely heavily on the first piece of information encountered (the anchor) when making judgements. Later estimates are adjusted from that starting point, but usually not enough.

Anchors can be numbers, prices, ratings or even unrelated values. Once set, they shape what people consider reasonable.

In products, anchors appear in pricing, discounts, suggested amounts, default quantities and the first option users see.

Where it comes from

Demonstrated by Amos Tversky and Daniel Kahneman in their 1974 Science paper: participants' estimates of the share of African countries in the United Nations were pulled toward an obviously random number from a wheel of fortune.

How it shows up in apps

Pricing pages, upgrade prompts and in-app purchase lists are all read relative to their first or highest number.

Anchoring Effect examples

Showing the annual plan's original price struck through next to the discounted price makes the discount feel more substantial than showing the discounted price alone.

  • Crossed-out prices

    Showing an original price next to a sale price anchors shoppers on the higher figure, making the discount feel more valuable.

  • Suggested donation amounts

    Donation forms that pre-fill suggested amounts anchor what donors give, which is why the order and values of suggestions matter.

  • Enterprise plan first

    Some pricing pages list the most expensive plan first, making mid-tier plans feel more affordable by comparison.

How to apply Anchoring Effect

  1. Be deliberate about the first number or option users see.
  2. Use honest reference points such as genuine previous prices or annual equivalents.
  3. Order pricing and suggested amounts with anchoring in mind.
  4. Provide context to help users judge value independently.
  5. Avoid inflated reference prices, which are deceptive and may be illegal.

Want Anchoring Effect checked in your own product? Our saas ux audit evaluates it alongside the other principles that shape how users decide, onboard and stay.

Common mistakes

  • Using fake original prices to inflate discounts.
  • Anchoring users on unrealistic expectations, such as optimistic delivery times.
  • Ignoring anchors created unintentionally, like a high default quantity.

How to measure it

Test different anchor values or orderings and measure selected plans, average order value or donation size. Track refunds and complaints to ensure anchoring is not creating regret.

Frequently asked questions

What is Anchoring Effect?

The first number or piece of information people see becomes a reference point that strongly influences how they judge everything after it.

Where does Anchoring Effect come from?

Demonstrated by Amos Tversky and Daniel Kahneman in their 1974 Science paper: participants' estimates of the share of African countries in the United Nations were pulled toward an obviously random number from a wheel of fortune.

How does Anchoring Effect apply to app design?

Pricing pages, upgrade prompts and in-app purchase lists are all read relative to their first or highest number.

Who discovered the anchoring effect?

Amos Tversky and Daniel Kahneman described it in their 1974 paper on judgement under uncertainty.

How is anchoring used on pricing pages?

Showing a higher-priced plan or original price first sets a reference point that makes other options feel like better value.

How do you measure Anchoring Effect in a product?

Test different anchor values or orderings and measure selected plans, average order value or donation size. Track refunds and complaints to ensure anchoring is not creating regret.

Sources

  1. Tversky, A. & Kahneman, D. (1974). Judgment under uncertainty: Heuristics and biases. Science, 185(4157). Find on Google Scholar ↗

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