SAP CRM Practice Test

The SAP CRM Practice Test is a free intermediate-level, 20-minute skill test from Science of Apps. Exam-style practice for SAP CRM (and SAP Customer Experience) for consultants and users — fundamentals (customer management and modules), sales (accounts, contacts, opportunities and quotations), marketing and service (campaigns, leads and service tickets), and integration and operations (ERP/S4 integration, master data and analytics). Written to SAP CRM / Customer Experience documentation for 2026. Score 70% or more on its 20 questions to earn a verifiable SAP CRM Exam Preparation certificate (SOA-SACR). Every question is based on published standards and research — including SAP Customer Relationship Management / SAP Customer Experience documentation (SAP) — and each answer is explained with its source.

Yes. Science of Apps has a free SAP CRM Practice Test built on the current SAP exam outline for 2026 and 2027. It covers fundamentals, sales, marketing and service and integration and operations, scores you instantly and issues a verifiable certificate.

Read the four skill areas on this page, then take the 20-minute test online — no fee, course or sign-up. You see every answer explained when you finish. Score 70% or more and you get a SAP CRM Exam Preparation certificate straight away, on screen, as a PDF and by email, with a credential ID anyone can verify.

Yes. The questions are original scenarios written by Science of Apps, and each one is based on a public source you can read: SAP Customer Relationship Management / SAP Customer Experience documentation (SAP). The source is shown under each question and linked in the answer review. Science of Apps doesn't copy questions from other tests.

Four skill areas with five questions each, drawn from a bank of 10 per area so a retake brings new questions: Fundamentals (CRM, Modules and MasterData); Sales (Accounts, Opportunities and Quotations); Marketing and Service (Campaigns, Leads and Service); Integration and Operations (ERP, Analytics and Ops). Every question is an original scenario written to the 2026–2027 standard, with the published source named under it.

SAP CRM consultant or analyst, CRM administrator, Sales or service operations user, SAP functional consultant and Student of SAP CX. It suits anyone who wants a quick, verifiable way to show SAP CRM knowledge in 2026 and 2027, from students and career switchers to experienced professionals.

SAP CRM (now part of SAP Customer Experience) manages a company's interactions with customers across sales, marketing and service. It stores customer master data, tracks opportunities and campaigns, handles service requests, and integrates with SAP ERP/S/4HANA.

SAP CRM focuses on customer-facing processes (sales, marketing, service), while SAP ERP/S/4HANA handles back-office processes (finance, logistics). They integrate so that, for example, an order created in CRM can flow to ERP for fulfilment and billing.

No. It is an independent practice test written to the publicly available SAP CRM content outline for 2026 and 2027, for checking your readiness before you book the real exam. Passing earns a Science of Apps certificate rather than the official credential.

Yes. The test is online, in English and free everywhere — people take it from India, the US, the UK, Europe, Africa, Latin America and Asia-Pacific. Your certificate is dated with your own local date and can be verified from anywhere at scienceofapps.com/certification/verify/.

20 questions — 5 from each of 4 skill areas — with a 20-minute limit. You need 70% (14 of 20) to pass and 90% for distinction.

We rate it Intermediate: assumes hands-on experience in the role. It has 20 scenario questions — 5 from each of 4 skill areas — and a 20-minute limit. You need 70% (14 of 20) to pass and 90% for distinction.

Nothing. There is no fee to take a test, to receive the certificate, to have it emailed or to verify it, and no sign-up.

On our server, not in your browser. The answers never reach the page until you submit, so a certificate can only be earned by passing. Each certificate gets a unique credential ID stored by Science of Apps.

You see your score for each area and every question with the correct answer and why, with the published source behind it. You can retake after 30 minutes, and the retake draws questions you haven't seen yet.

No. Every certificate is dated, so it always shows when you passed. Retake a test any time for a newer date or a higher score.

Yes. After you pass, Add to LinkedIn opens the Licenses & certifications form with the certificate name, Science of Apps as the issuer, the issue date, your credential ID and the verification link filled in. You can also download it as a PDF or PNG, and it's emailed to you as a PDF.

Every certificate has a credential ID and a QR code. Scanning it, or entering the ID at scienceofapps.com/certification/verify/, shows the holder's name, the certification, the score and the issue date from our records.

No. They are Science of Apps' own assessments of applied skill. They aren't issued by a university or standards body, and they work best alongside a portfolio that shows the skills in real work.