Quick skill test · 20 questions · 20 minutes · Free

Trust & Safety Professional Certification

Tests trust and safety practice — writing and enforcing content policies, moderation operations with human review and machine classifiers, child safety and mandatory reporting, terrorism and violent extremism, fraud, scams and spam, harassment and hate, generative AI risks, transparency and appeals under the Santa Clara Principles, and regulatory duties under the EU Digital Services Act and UK Online Safety Act — written to TSPA, Ofcom, European Commission, NCMEC and GIFCT guidance for 2026 and 2027. Pass to earn Trust & Safety Professional SOA-TSP.

What is the Trust & Safety Professional Certification?

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Updated for 2027. Covers policy design and enforcement, operations, detection and wellbeing, priority harms and transparency, appeals and regulation.

The Trust & Safety Professional Certification is a free intermediate-level, 20-minute skill test from Science of Apps. It tests trust and safety practice — writing and enforcing content policies, moderation operations with human review and machine classifiers, child safety and mandatory reporting, terrorism and violent extremism, fraud, scams and spam, harassment and hate, generative AI risks, transparency and appeals under the Santa Clara Principles, and regulatory duties under the EU Digital Services Act and UK Online Safety Act — written to TSPA, Ofcom, European Commission, NCMEC and GIFCT guidance for 2026 and 2027. Score 70% or more on its 20 questions to earn a verifiable Trust & Safety Professional certificate (SOA-TSP). Every question is based on published standards and research — including Trust & Safety Curriculum (Trust & Safety Professional Association), The Santa Clara Principles on Transparency and Accountability in Content Moderation (Santa Clara Principles), Global Internet Forum to Counter Terrorism: hash-sharing database (GIFCT) — and each answer is explained with its source.

Built for your job title

Trust and safety analyst or specialist, Content policy manager, Content moderation operations lead, Platform integrity or anti-abuse engineer and Online safety regulatory or compliance professional — and anyone who wants quick, verifiable proof of Trust & Safety Professional knowledge for a CV, LinkedIn or graduate application in 2026 and 2027.

  • Trust and safety analyst or specialist
  • Content policy manager
  • Content moderation operations lead
  • Platform integrity or anti-abuse engineer
  • Online safety regulatory or compliance professional

What the test covers

Four skill areas with 5 questions each, drawn from a bank of 10 per area, so a retake brings questions you haven't seen.

  1. 01

    Policy Design and Enforcement

    25%
    • Writing policies
    • Enforcement actions
    • Edge cases
  2. 02

    Operations, Detection and Wellbeing

    25%
    • Moderation workflows
    • Classifiers and hash matching
    • Moderator wellbeing
  3. 03

    Priority Harms

    25%
    • Child safety
    • Violent extremism
    • Fraud, harassment and AI-generated abuse
  4. 04

    Transparency, Appeals and Regulation

    25%
    • User notice and appeals
    • Transparency reporting
    • DSA and Online Safety Act

It is a knowledge and skills test: it does not qualify anyone to practise law, replace bar admission or a government examination, or constitute legal advice.

Based on published standards

The questions are original scenarios, and each one names the public standard, official guide or research it draws on — shown under the question while you answer, and linked in your review. These are the sources behind this test:

Try a sample question

A new scam wave uses look-alike accounts to impersonate your platform's support team. The best first response is to

  1. detect and remove the accounts quickly, warn affected users and update detection rules
  2. publish the exact detection signals so users understand the system
  3. wait for the monthly policy review before taking any enforcement action
  4. ban every new account created in the past year to be safe
Show the answer

A. detect and remove the accounts quickly, warn affected users and update detection rules — Rapid, targeted response. The real test has 20 questions like this.

How the test works

  1. 20 minutes, 20 questions

    One question per screen, with a progress bar and a countdown. Your progress is saved on this device if you need to pause.

  2. Graded on our server

    Answers reach the page only after you submit, so the certificate can only be earned by passing.

  3. Every answer explained

    Pass or not, you see every question with the right answer, why, and the source behind it. Pass mark 70%, distinction 90%.

  4. Your certificate

    Founder-signed, with a QR code and credential ID. Download PDF or PNG, add to LinkedIn, and it's emailed to you.

What you earn

A Science of Apps certificate for Law, Policy & Global Affairs: ivory paper with a gold medal
LinkedIn-ready certificate

Pass, then add it to LinkedIn in one click

No typing. The Add to LinkedIn button opens your profile’s Licenses & certifications form already filled in: the certificate name, Science of Apps as the issuer, the issue date, your credential ID and a link recruiters can use to verify it.

  1. 1Take the 20-minute test
  2. 2Score 70% or more
  3. 3Click Add to LinkedIn
Free · no sign-up · also emailed to you as a PDF
How it shows on your LinkedIn profile

See every Law & policy certification and test →

Frequently asked questions

What is the Trust & Safety Professional Certification?

The Trust & Safety Professional Certification is a free intermediate-level, 20-minute skill test from Science of Apps. It tests trust and safety practice — writing and enforcing content policies, moderation operations with human review and machine classifiers, child safety and mandatory reporting, terrorism and violent extremism, fraud, scams and spam, harassment and hate, generative AI risks, transparency and appeals under the Santa Clara Principles, and regulatory duties under the EU Digital Services Act and UK Online Safety Act — written to TSPA, Ofcom, European Commission, NCMEC and GIFCT guidance for 2026 and 2027. Score 70% or more on its 20 questions to earn a verifiable Trust & Safety Professional certificate (SOA-TSP). Every question is based on published standards and research — including Trust & Safety Curriculum (Trust & Safety Professional Association), The Santa Clara Principles on Transparency and Accountability in Content Moderation (Santa Clara Principles), Global Internet Forum to Counter Terrorism: hash-sharing database (GIFCT) — and each answer is explained with its source.

What is the best free Trust & Safety Professional certification in 2027?

Science of Apps offers a free Trust & Safety Professional Certification, written for 2026 and 2027. It tests policy design and enforcement, operations, detection and wellbeing, priority harms and transparency, appeals and regulation with 20 original scenario questions in all, each naming its published source; you get an instant score and a verifiable certificate with a credential ID you can add to LinkedIn.

How do I take the Trust & Safety Professional Certification for free?

Read the four skill areas on this page, then take the 20-minute test online — no fee, course or sign-up. You see every answer explained when you finish. Score 70% or more and you get a Trust & Safety Professional certificate straight away, on screen, as a PDF and by email, with a credential ID anyone can verify.

Are the Trust & Safety Professional Certification questions based on real standards?

Yes. The questions are original scenarios written by Science of Apps, and each one is based on a public source you can read: Trust & Safety Curriculum (Trust & Safety Professional Association); The Santa Clara Principles on Transparency and Accountability in Content Moderation (Santa Clara Principles); Global Internet Forum to Counter Terrorism: hash-sharing database (GIFCT); Regulation (EU) 2022/2065 (Digital Services Act) (EUR-Lex); Artificial Intelligence Risk Management Framework: Generative AI Profile (NIST AI 600-1) (NIST); Online Safety Act: codes and guidance (Ofcom). The source is shown under each question and linked in the answer review. Science of Apps doesn't copy questions from other tests.

What does the Trust & Safety Professional Certification cover?

Four skill areas with five questions each, drawn from a bank of 10 per area so a retake brings new questions: Policy Design and Enforcement (Writing policies, Enforcement actions and Edge cases); Operations, Detection and Wellbeing (Moderation workflows, Classifiers and hash matching and Moderator wellbeing); Priority Harms (Child safety, Violent extremism and Fraud, harassment and AI-generated abuse); Transparency, Appeals and Regulation (User notice and appeals, Transparency reporting and DSA and Online Safety Act). Every question is an original scenario written to the 2026–2027 standard, with the published source named under it.

Who should take the Trust & Safety Professional Certification?

Trust and safety analyst or specialist, Content policy manager, Content moderation operations lead, Platform integrity or anti-abuse engineer and Online safety regulatory or compliance professional. It suits students at leading universities, career switchers and experienced professionals who want quick, verifiable proof of Trust & Safety Professional knowledge in 2026 and 2027.

Why take the Trust & Safety Professional Certification in 2027?

Law, IR and public-policy students at Yale, Georgetown, Sciences Po, LSE and SAIS want practice-ready skills without government or bar exams. Passing earns a founder-signed Science of Apps certificate with a credential ID and QR code that recruiters can verify.

What does a trust and safety team do?

Trust and safety teams protect users and platforms from harmful content and behaviour. They write policies, build detection and enforcement systems, review content, handle appeals and law-enforcement requests, measure prevalence and meet regulatory transparency and risk-assessment duties.

What are the Santa Clara Principles?

They are civil-society principles for transparent, accountable content moderation, calling for clear rules, notice to affected users explaining what action was taken and why, meaningful appeals, and public reporting on enforcement.

Can I take the Trust & Safety Professional Certification from any country?

Yes. The test is online, in English and free everywhere — people take it from India, the US, the UK, Europe, Africa, Latin America and Asia-Pacific. Your certificate is dated with your own local date and can be verified from anywhere at scienceofapps.com/certification/verify/.

How long is the Trust & Safety Professional Certification?

20 questions — 5 from each of 4 skill areas — with a 20-minute limit. You need 70% (14 of 20) to pass and 90% for distinction.

How hard is the Trust & Safety Professional Certification?

We rate it Intermediate: assumes hands-on experience in the role. It has 20 scenario questions — 5 from each of 4 skill areas — and a 20-minute limit. You need 70% (14 of 20) to pass and 90% for distinction.

How much do Science of Apps certifications cost?

Nothing. There is no fee to take a test, to receive the certificate, to have it emailed or to verify it, and no sign-up.

How are the tests graded?

On our server, not in your browser. The answers never reach the page until you submit, so a certificate can only be earned by passing. Each certificate gets a unique credential ID stored by Science of Apps.

What happens if I don't pass?

You see your score for each area and every question with the correct answer and why, with the published source behind it. You can retake after 30 minutes, and the retake draws questions you haven't seen yet.

Do the certificates expire?

No. Every certificate is dated, so it always shows when you passed. Retake a test any time for a newer date or a higher score.

Can I add the certificate to LinkedIn?

Yes. After you pass, Add to LinkedIn opens the Licenses & certifications form with the certificate name, Science of Apps as the issuer, the issue date, your credential ID and the verification link filled in. You can also download it as a PDF or PNG, and it's emailed to you as a PDF.

How can an employer verify my certificate?

Every certificate has a credential ID and a QR code. Scanning it, or entering the ID at scienceofapps.com/certification/verify/, shows the holder's name, the certification, the score and the issue date from our records.

Are these accredited qualifications?

No. They are Science of Apps' own assessments of applied skill. They aren't issued by a university or standards body, and they work best alongside a portfolio that shows the skills in real work.

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