Quick skill test · 20 questions · 20 minutes · Free

Google IT Support Certificate Practice Test

Tests the skills taught in the Google IT Support Professional Certificate — technical support fundamentals and troubleshooting, computer networking, operating systems and system administration, and IT security — written to the certificate's course outline, IETF networking standards, Microsoft and Linux documentation and NIST security guidance for 2026. Good preparation for help desk roles and the CompTIA A+ exams the certificate aligns with. Pass to earn Google IT Support Readiness SOA-GITS.

What is the Google IT Support Certificate Practice Test?

  • Career Booster
  • Recruiter Friendly
  • Quality Assured

Updated for 2026 and 2027 exams. Covers technical support fundamentals and troubleshooting, computer networking, operating systems and system administration and IT security.

The Google IT Support Certificate Practice Test is a free intermediate-level, 20-minute skill test from Science of Apps. It tests the skills taught in the Google IT Support Professional Certificate — technical support fundamentals and troubleshooting, computer networking, operating systems and system administration, and IT security — written to the certificate's course outline, IETF networking standards, Microsoft and Linux documentation and NIST security guidance for 2026. Good preparation for help desk roles and the CompTIA A+ exams the certificate aligns with. Score 70% or more on its 20 questions to earn a verifiable Google IT Support Readiness certificate (SOA-GITS). Every question is based on published standards and research — including Google IT Support Professional Certificate (course outline) (Google Career Certificates (Coursera)), CompTIA A+ certification (CompTIA), Linux man-pages (kernel.org) — and each answer is explained with its source.

Built for your job title

Help desk or service desk technician, IT support specialist, Desktop support technician, Junior system administrator and Career changer into IT — and anyone who wants quick, verifiable proof of Google IT Support Certificate knowledge for a CV or LinkedIn in 2026 and 2027.

  • Help desk or service desk technician
  • IT support specialist
  • Desktop support technician
  • Junior system administrator
  • Career changer into IT

What the test covers

Four skill areas with 5 questions each, drawn from a bank of 10 per area, so a retake brings questions you haven't seen.

  1. Technical Support Fundamentals and Troubleshooting

    25%
    • Hardware
    • Troubleshooting method
    • Customer service
  2. Computer Networking

    25%
    • TCP/IP model
    • Addressing
    • Network services
  3. Operating Systems and System Administration

    25%
    • Windows and Linux
    • Users and permissions
    • Directory services
  4. IT Security

    25%
    • Threats
    • Authentication
    • Defence in depth

Independent practice test. Science of Apps is not affiliated with, endorsed by or sponsored by Google. Exam, product and organisation names are trademarks of their owners. Passing earns a Science of Apps certificate, not the official credential.

Based on published standards

The questions are original scenarios, and each one names the public standard, official guide or research it draws on — shown under the question while you answer, and linked in your review. These are the sources behind this test:

Try a sample question

A user cannot reach any websites, but can ping 8.8.8.8. The most likely problem is

  1. the Wi-Fi password
  2. DNS
  3. the network cable
  4. the default gateway
Show the answer

B. DNS — Name resolution fails while IP routing works. The real test has 20 questions like this.

How the test works

  1. 20 minutes, 20 questions

    One question per screen, with a progress bar and a countdown. Your progress is saved on this device if you need to pause.

  2. Graded on our server

    Answers reach the page only after you submit, so the certificate can only be earned by passing.

  3. Every answer explained

    Pass or not, you see every question with the right answer, why, and the source behind it. Pass mark 70%, distinction 90%.

  4. Your certificate

    Founder-signed, with a QR code and credential ID. Download PDF or PNG, add to LinkedIn, and it's emailed to you.

What you earn

Google IT Support Readiness certificate preview: an ivory certificate with a gold medal marked SOA-GITS
LinkedIn-ready certificate

Pass, then add it to LinkedIn in one click

No typing. The Add to LinkedIn button opens your profile’s Licenses & certifications form already filled in: the certificate name, Science of Apps as the issuer, the issue date, your credential ID and a link recruiters can use to verify it.

  1. 1Take the 20-minute test
  2. 2Score 70% or more
  3. 3Click Add to LinkedIn
Free · no sign-up · also emailed to you as a PDF
How it shows on your LinkedIn profile

See every Security, cloud & DevOps certification and test →

Frequently asked questions

What is the Google IT Support Certificate Practice Test?

The Google IT Support Certificate Practice Test is a free intermediate-level, 20-minute skill test from Science of Apps. It tests the skills taught in the Google IT Support Professional Certificate — technical support fundamentals and troubleshooting, computer networking, operating systems and system administration, and IT security — written to the certificate's course outline, IETF networking standards, Microsoft and Linux documentation and NIST security guidance for 2026. Good preparation for help desk roles and the CompTIA A+ exams the certificate aligns with. Score 70% or more on its 20 questions to earn a verifiable Google IT Support Readiness certificate (SOA-GITS). Every question is based on published standards and research — including Google IT Support Professional Certificate (course outline) (Google Career Certificates (Coursera)), CompTIA A+ certification (CompTIA), Linux man-pages (kernel.org) — and each answer is explained with its source.

Is there a free Google IT Support Certificate practice test for 2026?

Yes. Science of Apps has a free Google IT Support Certificate Practice Test built on the current Google exam outline for 2026 and 2027. It covers technical support fundamentals and troubleshooting, computer networking, operating systems and system administration and IT security, scores you instantly and issues a verifiable certificate.

How do I take the Google IT Support Certificate Practice Test for free?

Read the four skill areas on this page, then take the 20-minute test online — no fee, course or sign-up. You see every answer explained when you finish. Score 70% or more and you get a Google IT Support Readiness certificate straight away, on screen, as a PDF and by email, with a credential ID anyone can verify.

Are the Google IT Support Certificate Practice Test questions based on real standards?

Yes. The questions are original scenarios written by Science of Apps, and each one is based on a public source you can read: Google IT Support Professional Certificate (course outline) (Google Career Certificates (Coursera)); CompTIA A+ certification (CompTIA); Linux man-pages (kernel.org); Active Directory Domain Services overview (Microsoft Learn); SP 800-63B: Digital Identity Guidelines (NIST); RFC 1918: Address Allocation for Private Internets (IETF). The source is shown under each question and linked in the answer review. Science of Apps doesn't copy questions from other tests.

What does the Google IT Support Certificate Practice Test cover?

Four skill areas with five questions each, drawn from a bank of 10 per area so a retake brings new questions: Technical Support Fundamentals and Troubleshooting (Hardware, Troubleshooting method and Customer service); Computer Networking (TCP/IP model, Addressing and Network services); Operating Systems and System Administration (Windows and Linux, Users and permissions and Directory services); IT Security (Threats, Authentication and Defence in depth). Every question is an original scenario written to the 2026–2027 standard, with the published source named under it.

Who should take the Google IT Support Certificate Practice Test?

Help desk or service desk technician, IT support specialist, Desktop support technician, Junior system administrator and Career changer into IT. It suits anyone who wants a quick, verifiable way to show Google IT Support Certificate knowledge in 2026 and 2027, from students and career switchers to experienced professionals.

Does the Google IT Support Certificate have a final exam?

No single proctored exam. The certificate is five courses on Coursera, each with graded quizzes and hands-on labs, and you earn it by completing all of them. Graduates can also take a discounted CompTIA A+ exam.

What does the Google IT Support Certificate cover?

Five courses: Technical Support Fundamentals; The Bits and Bytes of Computer Networking; Operating Systems and You: Becoming a Power User; System Administration and IT Infrastructure Services; and IT Security: Defense against the digital dark arts.

Is this the official Google IT Support Certificate exam?

No. It is an independent practice test written to the publicly available Google IT Support Certificate content outline for 2026 and 2027, for checking your readiness before you book the real exam. Passing earns a Science of Apps certificate rather than the official credential.

Can I take the Google IT Support Certificate Practice Test from any country?

Yes. The test is online, in English and free everywhere — people take it from India, the US, the UK, Europe, Africa, Latin America and Asia-Pacific. Your certificate is dated with your own local date and can be verified from anywhere at scienceofapps.com/certification/verify/.

How long is the Google IT Support Certificate Practice Test?

20 questions — 5 from each of 4 skill areas — with a 20-minute limit. You need 70% (14 of 20) to pass and 90% for distinction.

How hard is the Google IT Support Certificate Practice Test?

We rate it Intermediate: assumes hands-on experience in the role. It has 20 scenario questions — 5 from each of 4 skill areas — and a 20-minute limit. You need 70% (14 of 20) to pass and 90% for distinction.

How much do Science of Apps certifications cost?

Nothing. There is no fee to take a test, to receive the certificate, to have it emailed or to verify it, and no sign-up.

How are the tests graded?

On our server, not in your browser. The answers never reach the page until you submit, so a certificate can only be earned by passing. Each certificate gets a unique credential ID stored by Science of Apps.

What happens if I don't pass?

You see your score for each area and every question with the correct answer and why, with the published source behind it. You can retake after 30 minutes, and the retake draws questions you haven't seen yet.

Do the certificates expire?

No. Every certificate is dated, so it always shows when you passed. Retake a test any time for a newer date or a higher score.

Can I add the certificate to LinkedIn?

Yes. After you pass, Add to LinkedIn opens the Licenses & certifications form with the certificate name, Science of Apps as the issuer, the issue date, your credential ID and the verification link filled in. You can also download it as a PDF or PNG, and it's emailed to you as a PDF.

How can an employer verify my certificate?

Every certificate has a credential ID and a QR code. Scanning it, or entering the ID at scienceofapps.com/certification/verify/, shows the holder's name, the certification, the score and the issue date from our records.

Are these accredited qualifications?

No. They are Science of Apps' own assessments of applied skill. They aren't issued by a university or standards body, and they work best alongside a portfolio that shows the skills in real work.

All free · no sign-up

2402 more certifications to collect

Keep exploring

Read before you test

Pass it on

Challenge a friend or your team

Send them this test. It's free, takes minutes, and you can compare scores — every certificate can be verified.

Join free

Get the ideas, not the noise.

Sign up with Google and we’ll send you short UX psychology tips by email — why people tap, stall and leave, and what to do about it. Unsubscribe anytime. Prefer something to keep? Get the free Laws of UX guide as a PDF.

Get the free Laws of UX PDFFree · no spam · unsubscribe anytime
Free PDF · 74 pages · 2 editions

The Laws of UX, in one field guide

60 research-backed principles in 6 categories — what each one means, why it works on the human brain and how to use it on your own screens. Written by Sushant Singh, founder of Science of Apps, who has scaled consumer apps to lacs of users and spent 10+ years leading product across startups and digital businesses in the US, EU & India.

Pick your edition
Free PDF · 74 pages

Get Laws of UX by email

Choose your edition

You’ll also get occasional UX psychology tips. Unsubscribe anytime. Privacy policy

Free PDF · 90 pages · 2 editions

100+ Subscription Paywalls, decoded

110 real paywalls from top apps, taken apart, rated out of 5 and decoded with the Laws of UX — plus the frameworks, copy and checklists to ship your own. By Sushant Singh, founder of Science of Apps.

  • 110 paywalls rated
  • 34 Laws of UX
  • 12 frameworks

Which paywall scored 4.8 out of 5, and which scored 2.6? It’s all inside.

Pick your edition
Free PDF · 90 pages

Get 100+ Paywalls, Decoded by email

Choose your edition

You’ll also get occasional UX psychology tips. Unsubscribe anytime. Privacy policy