Quick skill test · 20 questions · 20 minutes · Free

PagerDuty Certified Certification

Tests PagerDuty, the digital operations and incident management platform, for on-call engineers and admins — fundamentals (incident management and on-call), services and escalation (services, escalation policies and on-call schedules), incident response (triggering, acknowledging, resolving and severity), and integrations and operations (event rules, analytics and postmortems). Written to the PagerDuty documentation for 2026. Pass to earn PagerDuty Proficiency SOA-PCZ.

What is the PagerDuty Certified Certification?

  • Career Booster
  • Recruiter Friendly
  • Quality Assured

Updated for 2026 and 2027. Covers fundamentals, services and escalation, incident response and integrations and operations.

The PagerDuty Certified Certification is a free intermediate-level, 20-minute skill test from Science of Apps. It tests PagerDuty, the digital operations and incident management platform, for on-call engineers and admins — fundamentals (incident management and on-call), services and escalation (services, escalation policies and on-call schedules), incident response (triggering, acknowledging, resolving and severity), and integrations and operations (event rules, analytics and postmortems). Written to the PagerDuty documentation for 2026. Score 70% or more on its 20 questions to earn a verifiable PagerDuty Proficiency certificate (SOA-PCZ). Every question is based on published standards and research — including PagerDuty knowledge base and documentation (PagerDuty) — and each answer is explained with its source.

Built for your job title

On-call engineer or SRE, Incident responder, DevOps or platform engineer, Operations manager and PagerDuty administrator — and anyone who wants quick, verifiable proof of PagerDuty Certified knowledge for a CV or LinkedIn in 2026 and 2027.

  • On-call engineer or SRE
  • Incident responder
  • DevOps or platform engineer
  • Operations manager
  • PagerDuty administrator

What the test covers

Four skill areas with 5 questions each, drawn from a bank of 10 per area, so a retake brings questions you haven't seen.

  1. Fundamentals

    25%
    • IncidentManagement
    • OnCall
    • Alerts
  2. Services and Escalation

    25%
    • Services
    • Escalation
    • Schedules
  3. Incident Response

    25%
    • Trigger
    • Acknowledge
    • Resolve
  4. Integrations and Operations

    25%
    • Integrations
    • EventRules
    • Postmortem

Independent skills test. Science of Apps is not affiliated with, endorsed by or sponsored by PagerDuty. Exam, product and organisation names are trademarks of their owners. Passing earns a Science of Apps certificate, not a credential issued by PagerDuty.

Based on published standards

The questions are original scenarios, and each one names the public standard, official guide or research it draws on — shown under the question while you answer, and linked in your review. These are the sources behind this test:

Try a sample question

In PagerDuty, the rule set that decides who is notified and in what order is the

  1. weather map
  2. escalation policy
  3. paint chart
  4. lunch menu
Show the answer

B. escalation policy — Fundamentals. The real test has 20 questions like this.

How the test works

  1. 20 minutes, 20 questions

    One question per screen, with a progress bar and a countdown. Your progress is saved on this device if you need to pause.

  2. Graded on our server

    Answers reach the page only after you submit, so the certificate can only be earned by passing.

  3. Every answer explained

    Pass or not, you see every question with the right answer, why, and the source behind it. Pass mark 70%, distinction 90%.

  4. Your certificate

    Founder-signed, with a QR code and credential ID. Download PDF or PNG, add to LinkedIn, and it's emailed to you.

What you earn

PagerDuty Proficiency certificate preview: an ivory certificate with a gold medal marked SOA-PCZ
LinkedIn-ready certificate

Pass, then add it to LinkedIn in one click

No typing. The Add to LinkedIn button opens your profile’s Licenses & certifications form already filled in: the certificate name, Science of Apps as the issuer, the issue date, your credential ID and a link recruiters can use to verify it.

  1. 1Take the 20-minute test
  2. 2Score 70% or more
  3. 3Click Add to LinkedIn
Free · no sign-up · also emailed to you as a PDF
How it shows on your LinkedIn profile

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Frequently asked questions

What is the PagerDuty Certified Certification?

The PagerDuty Certified Certification is a free intermediate-level, 20-minute skill test from Science of Apps. It tests PagerDuty, the digital operations and incident management platform, for on-call engineers and admins — fundamentals (incident management and on-call), services and escalation (services, escalation policies and on-call schedules), incident response (triggering, acknowledging, resolving and severity), and integrations and operations (event rules, analytics and postmortems). Written to the PagerDuty documentation for 2026. Score 70% or more on its 20 questions to earn a verifiable PagerDuty Proficiency certificate (SOA-PCZ). Every question is based on published standards and research — including PagerDuty knowledge base and documentation (PagerDuty) — and each answer is explained with its source.

Where can I take a free PagerDuty Certified test online?

Science of Apps offers a free PagerDuty Certified Certification, updated for 2026 and 2027. It measures fundamentals, services and escalation, incident response and integrations and operations and gives instant results with a shareable certificate.

How do I take the PagerDuty Certified Certification for free?

Read the four skill areas on this page, then take the 20-minute test online — no fee, course or sign-up. You see every answer explained when you finish. Score 70% or more and you get a PagerDuty Proficiency certificate straight away, on screen, as a PDF and by email, with a credential ID anyone can verify.

Are the PagerDuty Certified Certification questions based on real standards?

Yes. The questions are original scenarios written by Science of Apps, and each one is based on a public source you can read: PagerDuty knowledge base and documentation (PagerDuty). The source is shown under each question and linked in the answer review. Science of Apps doesn't copy questions from other tests.

What does the PagerDuty Certified Certification cover?

Four skill areas with five questions each, drawn from a bank of 10 per area so a retake brings new questions: Fundamentals (IncidentManagement, OnCall and Alerts); Services and Escalation (Services, Escalation and Schedules); Incident Response (Trigger, Acknowledge and Resolve); Integrations and Operations (Integrations, EventRules and Postmortem). Every question is an original scenario written to the 2026–2027 standard, with the published source named under it.

Who should take the PagerDuty Certified Certification?

On-call engineer or SRE, Incident responder, DevOps or platform engineer, Operations manager and PagerDuty administrator. It suits anyone who wants a quick, verifiable way to show PagerDuty Certified knowledge in 2026 and 2027, from students and career switchers to experienced professionals.

What is PagerDuty?

PagerDuty is a digital operations management platform for incident response. It receives alerts from monitoring and other tools, routes them to the right on-call responders via escalation policies and schedules, and helps teams acknowledge, resolve and learn from incidents.

What is an escalation policy?

An escalation policy defines who is notified about an incident and in what order. If the first on-call responder does not acknowledge within a set time, the incident escalates to the next level, ensuring incidents are not missed.

Can I take the PagerDuty Certified Certification from any country?

Yes. The test is online, in English and free everywhere — people take it from India, the US, the UK, Europe, Africa, Latin America and Asia-Pacific. Your certificate is dated with your own local date and can be verified from anywhere at scienceofapps.com/certification/verify/.

How long is the PagerDuty Certified Certification?

20 questions — 5 from each of 4 skill areas — with a 20-minute limit. You need 70% (14 of 20) to pass and 90% for distinction.

How hard is the PagerDuty Certified Certification?

We rate it Intermediate: assumes hands-on experience in the role. It has 20 scenario questions — 5 from each of 4 skill areas — and a 20-minute limit. You need 70% (14 of 20) to pass and 90% for distinction.

How much do Science of Apps certifications cost?

Nothing. There is no fee to take a test, to receive the certificate, to have it emailed or to verify it, and no sign-up.

How are the tests graded?

On our server, not in your browser. The answers never reach the page until you submit, so a certificate can only be earned by passing. Each certificate gets a unique credential ID stored by Science of Apps.

What happens if I don't pass?

You see your score for each area and every question with the correct answer and why, with the published source behind it. You can retake after 30 minutes, and the retake draws questions you haven't seen yet.

Do the certificates expire?

No. Every certificate is dated, so it always shows when you passed. Retake a test any time for a newer date or a higher score.

Can I add the certificate to LinkedIn?

Yes. After you pass, Add to LinkedIn opens the Licenses & certifications form with the certificate name, Science of Apps as the issuer, the issue date, your credential ID and the verification link filled in. You can also download it as a PDF or PNG, and it's emailed to you as a PDF.

How can an employer verify my certificate?

Every certificate has a credential ID and a QR code. Scanning it, or entering the ID at scienceofapps.com/certification/verify/, shows the holder's name, the certification, the score and the issue date from our records.

Are these accredited qualifications?

No. They are Science of Apps' own assessments of applied skill. They aren't issued by a university or standards body, and they work best alongside a portfolio that shows the skills in real work.

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